> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehenry.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Send the Henry support team a question, a bug report, or a billing request.

Tell us what is going on and we will reply by email, usually within one business day. You can also write to us directly at [support@usehenry.ai](mailto:support@usehenry.ai).

Before you write in, the answer to many questions is already here:

* [Quickstart](/user-guide/getting-started/quickstart) for setting Henry up.
* [Billing and credits](/user-guide/admin/billing-and-credits) for plans, credits, and invoices.
* [Profile and sign-in](/user-guide/account/profile-and-sign-in) for sign-in and multi-factor authentication.

<form className="support-form" method="post" action="https://app.usehenry.ai/api/marketing/support" acceptCharset="UTF-8">
  <div className="support-form-row">
    <label htmlFor="support-name">Your name</label>

    <input id="support-name" name="name" type="text" required maxLength={200} autoComplete="name" />
  </div>

  <div className="support-form-row">
    <label htmlFor="support-email">Email</label>

    <input id="support-email" name="email" type="email" required maxLength={320} autoComplete="email" />
  </div>

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    <input id="support-workspace" name="workspace" type="text" maxLength={200} placeholder="The Slack or Teams workspace, or your personal account" />
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  <div className="support-form-row">
    <label htmlFor="support-category">What is this about?</label>

    <select id="support-category" name="category" defaultValue="question">
      <option value="question">A question</option>
      <option value="bug">Something is not working</option>
      <option value="billing">Billing</option>
      <option value="other">Other</option>
    </select>
  </div>

  <div className="support-form-row">
    <label htmlFor="support-subject">Subject</label>

    <input id="support-subject" name="subject" type="text" required maxLength={200} />
  </div>

  <div className="support-form-row">
    <label htmlFor="support-message">Message</label>

    <textarea id="support-message" name="message" required maxLength={5000} rows={7} placeholder="What happened, what you expected, and any error text you saw." />
  </div>

  <div className="support-form-honeypot" aria-hidden="true">
    <label htmlFor="support-ref-code">Reference code</label>

    <input id="support-ref-code" name="support_ref_code" type="text" tabIndex={-1} autoComplete="off" />
  </div>

  <button type="submit" className="support-form-submit">Send to support</button>
</form>

We use what you send here only to answer your request. See the [Privacy Policy](https://www.usehenry.ai/privacy) for details.